Shipping Policy
Last updated: [13-06-2024]
At Quillo, we are committed to delivering your purchases in a timely and reliable manner. This Shipping Policy outlines the terms and conditions for the shipment of products purchased from our store.
1. Shipping Locations
We currently ship domestically within India.
2. Shipping Carriers
We partner with trusted shipping carriers to ensure your products are delivered safely and on time. The choice of carrier may vary based on factors such as location and convenience.
3. Shipping Times
- Processing Time: Orders are typically processed within 1-2 business days.
- Shipping Time: The estimated shipping time is 5-7 working days from the date of dispatch based on the delivery location.
Please note that shipping times may vary due to factors beyond our control, such as carrier delays or public holidays.
4. Shipping Costs
Shipping costs are included in the price of the bags. No additional charges will be applied for shipping.
5. Order Tracking
Once your order has been shipped, you will receive a confirmation email with tracking information. This will allow you to monitor the status of your shipment and estimate its delivery date.
6. Delivery Issues
If there are any issues with the delivery of your order, such as delays or lost packages, please contact us at quillo.quillo14@gmail.com. We will work with the shipping carrier to resolve the issue as quickly as possible.
7. Shipping Address
Please ensure that the shipping address you provide during checkout is accurate and complete. Quillo is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
8. International Shipping
Currently, we do not offer international shipping. We are working towards expanding our shipping capabilities and will update our customers once international shipping becomes available.
9. Changes to the Shipping Policy
We reserve the right to update or modify this Shipping Policy at any time. Any changes will be effective immediately upon posting on our website. We encourage you to review this policy periodically to stay informed about our shipping practices.
10. Contact Information
If you have any questions or concerns about our Shipping Policy, please contact us at:
- Email: quillo.quillo14@gmail.com
- Address: 19/47 Vanchinathan Main Road, Perambur, Chennai 600011